Apollo Car Rentals — Car Rental in Northgate

Reviews of Apollo Car Rentals

• Jeremiah

  Added 2016.06.23

  Do not use Apollo. They will lie to you about insurance laws in Queensland. For example, they will tell you that there is no legal necessity for people to have third party cover in Queensland (which is false) and that 30-35% of people are uninsured when there is no evidence to back this figure up. They will treat tourists as if they are idiots and try to get as much money from you as possible by lying. While I write this they still haven't sent me back my bond. Avoid and go somewhere that is more ethical. Also we paid €98 for a full tank of fuel in a 70litre campervan ($1.40 per litre) and the saleswoman told us this was a cheap rate and would save us money. This is a scam as the average cost is closer to $1.30 per litre than $1.40 per litre. Our campervan, thankfully, was fine but their lies and deceit were shameful.
• Isabella

  Added 2016.05.28

  We were so excited to have this car, but were severely disappointed and felt extremely unsafe. This has affected my attitude of Cheapa Campa and Apollo and we will not be returning customers.
• Christopher

  Added 2016.03.27

  .Be careful when reading the small letters
• Michael

  Added 2015.12.09

  its not about the big amount of money that we paid, it's about their understanding to our situation as young tourists visiting Australia.
• Nicholas

  Added 2015.12.02

  The trip was fantastic.
• Logan

  Added 2015.08.08

  Drop off was in Brisbane
• Brandon

  Added 2015.06.04

  1. We are pretty sure there was a dead gecko in the light above the bed on the roof. This must have happened before we obtained the car because we smelt it from day one. Our car had a horrible rotten stench, which made us spend as least possible time in the car, even when we wanted to relax. We were not able to remove the light fixture because it had been previously glued on.
• Jackson

  Added 2015.03.30

  They will tell you obviously, everything is written on the 8 pages agreement, and if you want to cancel, you just have to pay the full renting (728,5$), but no bond this time. We spent 22 amazing day with Jucy rental, so we decide to do a last minute renting. Jucy also have a 3000$ bond, but a pre authorization. You really have the choice for your cover, it doesn't become a way to push you to spend more. We are lucky because we add the chance to try 2 different companies, on the same trip, Apollo, thank you but you won't get any more money from me.
• Abigail

  Added 2015.03.16

  2nd. My partner hasn't been to the bathroom
• Sarah

  Added 2015.03.05

  Not happy with Brisbane office drop off at all
• Elizabeth

  Added 2015.02.20

  3rd. No Appologies given which in customer service I believe is mandatory
• Bryan

  Added 2015.02.10

  We are very disappointed
• Chase

  Added 2015.02.01

  The car got us from location to location, however we found multiple things wrong with the car that affected both our safety and pleasure of the vehicle.
• Richard

  Added 2015.01.28

  However in return when cleaning the portable toilet container I found left overs from the last trip before took the RV.
• Luke

  Added 2014.11.29

  We had an accident with one of the vehicles, and had to pay a lot of money although we took the full insurance. The only thing was not included was the roof.
• Jayden

  Added 2014.11.23

  2. Anytime we went over 100 (the speed limit in many places on the Stuart Highway is well above 100) the steering wheel shook violently. We had to go severely under the speed limit just to feel safe.
• Joseph

  Added 2014.09.27

  3. Many of the curtains covering the windows had broken hooks and we were not able to close our curtains if we left the car or when we went to bed. This also made us feel unsafe and our belongings vulnerable.
• Ryan

  Added 2014.09.27

  Yet because the pictures will show why
• Jacob

  Added 2014.09.16

  Don't make the mistake we did with them. Bad service, not reliable and very bad behavior to costumers.
• Devin

  Added 2014.04.26

  We were supposed to pay our van 728,5$ we end up paying 1357,75$.
• Kevin

  Added 2014.04.07

  4. The seat belts in the driver's seat did not retract. Yet another thing that made us feel safe.
• Luke

  Added 2014.04.07

  1st. We were told to strictly come before 2:30pm I'm writing this review at 3:30pm on the same day and we are still waiting in the waiting area
• Justin

  Added 2014.02.12

  BEWARE this location
• Wyatt

  Added 2014.01.05

  5. The car just felt dirty. We did not like to be in it and avoided it at all costs.
• Isabella

  Added 2014.01.05

  I wish I could put 0 star, biggest scam ever. If you are a big traveler like us, you probably will be cover with your credit card if you rent any vehicle. But with Apollo, you're will have to take the full cover anyway, because the 5000$ bond will be charge (not pre authorization, like every other companies) on your international credit card, you will have 2% charge by Apollo + charge for this international action with your bank. In addition they will take between 2 to 3 weeks to give you back your money. They know very well what they are doing, nice discourse, to make sure you will take the full cover.
• Joshua

  Added 2013.10.30

  The experience me and my partner had on pick up in Melbourne was great
• Timothy

  Added 2013.04.05

  The vehicle is not bad, but I still don't know why I had to pay 39$ for the toll even if I use it only once. 25$ for the gas propene, 80$ for a 70l gas when I never put more than 50l even on reserve. With Jucy, the first gas propene is free and you pay the toll that you use.